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Writer's pictureCourtney Stanley

That's a Red Flag: Building and Managing Trust in Relationships

Updated: Aug 28, 2023

What defines trust?


In the latest episode of Dare to Interrupt, Connie Cay-Santos, Senior Director of Growth and Engagement at Quest Audio Visual, shares her perspective on identifying red flags, managing trust and building meaningful relationships.



Read on for information about the star of this episode, Connie!



Connie Cay-Santos is a seasoned professional with over two decades of management experience across various sectors, including corporate, associations and tech start-up entrepreneurship. She is a master of cultivating strategic partnerships, utilizing a human-centric approach to foster trust and drive operational excellence. Connie is also adept at crafting creative experience solutions.


Connie's accomplishments have earned her a place on Courtney Stanley's prestigious 2023 #WomenToWatch list and Bizzabo's Top 55 Event Experience Leaders for 2022. Additionally, her outstanding contributions were honored in 2022 when she received the Future Leader of the Year award from the MPI Toronto Chapter.


When undertaking projects with clients or leading a team, Connie prioritizes the "Be Human first" principle, emphasizing mindfulness and empathy. Her remarkable emotional agility enables her to deeply understand the motivational drivers of stakeholders, fueling her strategic approach. Connie's mentoring, empowerment and inspirational abilities have consistently yielded successful outcomes, solidifying her track record of achievement.


Listen now to experience the full episode and share what your favorite part was with me on Facebook, Twitter and Instagram!


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Contact me to lead, inspire, or facilitate a game-changing conversation for your next conference or event.


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